Terms and conditions

Requirements for ordering

Our products can only be ordered on the website www.xenavuurwerk.com, after login is provided by Xena Vuurwerk BV.

Access to the ordering module on our website will only be given to customers who are authorised to use, sell or store pyrotechnic products in accordance with the requirements of their national law.

The customer is obliged to send copies of valid documents confirming these rights (permits, entry in the register of entrepeneurs, licenses, confirmation of taxs registration etc.).

Without these documents, no access will be given.


Our prices will be visible after you logged in at your Account.

All prices are exclusive 21% VAT.


Prior to fullfilling the order, the customer receives a confirmation of the order and a payment instruction specifying the ordered products, individual prices and discounts, the costs of transport (if applicable), final payment date and expected delivery date, by e-mail.

After receiving the prepayment via bank transfer, Xena Vuurwerk BV prepares the order for delivery, and the official invoice will be send by e-mail.

Transportation costs

The tranportation costs are not included in the price of the products in this price list and will be additionally charged. The amount of transportation costs depends on the place of delivery and will be agreed and confirmed before delivery.

Orders above € 2.500,00 are free delivered by Xena Vuurwerk BV in Germany and Holland.

Order pick up

It is possible for customers to collect the ordered products at our storage bunker in Reken (48734) - Germany.

By deciding to use own means of transport and collect the order in person, the customer needs to hold ADR certificates for the vehicle and the driver when the cargo exceeds the limit specified in ADR regulations for road transport.

The driver also needs to be in possession of a Befähigungsschein (par. 20 Sprengstoffgesetz).

A bill of lading / CMR will be provided by Xena Vuurwerk BV.

General terms and conditions of sale

The General Terms and Conditions of sale of Xena Vuurwerk BV are applicable to all offers and agreements (and/or changes or additions thereto) for the delivery of goods.

These General Terms and Conditions will be sent at your request.